OMNI Management Solution
OMNI is our proprietary, web-based, call management solution. OMNI offers real-time details of the activities of an Agents' Distributors enabling the simultaneous monitoring of concurrent calls, while also displaying the respective call destinations, durations and costs. It enables you to easily, securely and profitably manage your business and it is included free as part of the Call Shop & Internet Cafe Solution from Phoneserve.
With OMNI, your customers can make multiple phone calls at the same time, easily and efficiently by connecting ordinary telephones to a gateway device connected to your Internet connection. The easy to use, web-based user interface allows you to allocate your funds across your phones and monitor the call activity for you to bill your customers or employees.
Why Use OMNI?
Accuracy
OMNI lets you access the full history for up to 50 calls, including call destination, duration and cost. You can also receive a complete and comprehensive call report automatically every 24 hours.
Internet Cafes and Call Shops can let their customers conveniently make multiple calls in sequence, with OMNI tracking and reporting each individually. Businesses can accurately account for and reconcile minutes - ensuring call time is only used for business activity.
Convenience
Whether you're managing a single call shop or monitoring multiple locations across your business, OMNI allows you to access the information you require in real-time and from any location. Managers of individual call shops can view account details for their location in real-time, while the group administrator can access account details for multiple locations in real time.
Ease of Use
As a web-based solution, OMNI was designed by working closely with our distributors, recognizing their needs for quick and easy management, such as transferring calling credit between accounts. You are able to top up dwindling accounts at the click of a button.
Security
To ensure the need for minimal supervision of your call services, OMNI locks down accounts when they are not active, ensuring that there is no unauthorised usage.
Scalability
Whether you're using a couple of handsets or many across a call shop, Internet cafe, or business OMNI can give you instant access to information on all of your calling activity.
Cost Effectiveness
OMNI is a highly effective tool that will improve your productivity, business management and security.
Contact us now for more information regarding how you can partner with Phoneserve and enjoy the full benefits of OMNI and the other exciting components of the Phoneserve Distributor Program.